Data Privacy at Natrol.com and Related Websites
Natrol, which includes the Natrol family of brands, has established a comprehensive privacy program
designed to respect and protect your data privacy rights. This statement includes both Natrol’s European
Union – U. S. Safe Harbor Privacy Statement and Website Privacy Statement.
U.S.- EU Safe Harbor Privacy Statement
For personal information of employees, consumers, customers, investors, investigators, government officials
and all parties that Natrol receives from the European Economic Area, Natrol has committed to handling such
personal information in accordance with the Safe Harbor Principles. Natrol’s Safe Harbor certification can
be found at http://safeharbor.export.gov/companyinfo.aspx?id=9539. For more information, visit the U.S.
Department of Commerce Website at http://safeharbor.export.gov.
Your privacy is important to us. We value the privacy concerns of visitors to Natrol.com (“Site”).
We have created this Privacy Statement to explain what information we gather from your visit to our Site
and how such information may be used. Please review the following Privacy Statement to understand how your
information will be treated as you make use of our products and services.
This Privacy Statement describes our current privacy practices with regard to information we collect when
you interact with our Site or products and services contained therein. Because we gather certain types of
information, we feel it is important that you fully understand the terms and conditions under which we use
the information you provide us. Please note that this Privacy Statement may change from time to time, so
please check back with us to view any update.
We collect the information necessary to monitor the effectiveness of the website design, our products and
services. We may use the information we collect to occasionally notify you about important functionality
changes to the Site, new Natrol services, and special offers we think you’ll find valuable. If you would
rather not receive this information, please notify us to change your preferences.
Information Collected, How We Use It, and How It Is Shared
General User Information
As a general policy, Natrol collects certain non-personal information as part of the standard operation
of Natrol’s Internet servers. This information, such as the type of browser being used, its operating
system and your IP address, is gathered in order to enhance your online experience. We collect the
information necessary to enhance your experience on our Site or to assist you with our products and services.
For example, when you request pages from Natrol.com, our servers log your IP address. An IP address is a
number that’s automatically assigned to your computer by your Internet provider whenever you’re surfing the Web.
Natrol collects IP addresses for the purpose of analyzing website usage trends, administering the website and
tracking a user’s path through the website. We also collect browser statistics so that we can tailor your
experience with the Site. Natrol will neither use your IP address to attempt to identify your personal
information nor will we marry IP addresses to any personally identifiable information you may provide us.
Natrol may use “cookies” to collect information. Cookies are pieces of information that a website transfers to
an individual’s computer hard drive for recordkeeping purposes and to understand its audience. These cookies would
be restricted for use only on our Site and would not transfer any personal information to any other party.
We may use the information to research and track our user’s browsing habits in the aggregate to gather data to
enhance your experience on our Site and with our products. Natrol will not marry cookies to any personally
identifiable information you may provide us.
Most browsers are initially set up to accept cookies; however, you can reset your browser to refuse all cookies or
indicate when a cookie is being sent. The text in a Natrol cookie only tells us that you have visited our Site before.
Some of our Site features may not function properly if you refuse to accept cookies.
In addition, there may be times when you provide Natrol with personal information, such as your e-mail address, name,
address or phone number, by sending us general e-mails or making phone inquiries. This information is used to respond
to your inquiries in the ordinary course of business and is not shared with third parties. However, we may use your
e-mail address to send you an invitation to join our database. We may also, from time to time, collect survey information
from you for research purposes.
Natrol does not share the information it collects from you through your IP address through cookies or when you contact
us for support with any third parties. We may, however, disclose your information if required to do so by law, court order
or as required by other governmental or legal entities. Natrol may also disclose user information in special cases when
we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against
someone who may be causing injury to or interference (either intentionally or unintentionally) with Natrol’s rights or
property, other visitors, or anyone else that could be harmed by such activities.
Product Download Information
To purchase certain Natrol products online, contact our Site and follow the Web prompts for further information.
You will be asked to submit your name, address, e-mail, credit card and other information needed to complete your
When you submit your personally identifiable information (name, address, telephone number, e-mail address and credit
card information) on the Natrol Site or the Natrol Nutrition Club, you are giving your consent to the collection, use
maintained by Natrol and encrypted in our database for the sole purpose of allowing us to view orders.
Natrol implements various security measures, including standard secure socket layer encryption (SSL) technology
to protect the security of your personal information, both on line and off line. In the event your personal
information is compromised due to any security breaches, Natrol will notify you without delay as may be required
by applicable law. If you would prefer that we not collect any personally identifiable information from you, please
do not provide us with any such information. This means, however, that you will not be able to order from our website.
We may also sell the information you provide in aggregate form for internal business purposes such as generating
statistics and developing marketing plans. WE WILL NOT SELL OR RENT YOUR PERSONALLY IDENTIFIABLE INFORMATION TO THIRD
We may collect, store or accumulate certain non-personally identifiable information concerning your use of this website
to understand which pages you and other customers visit most. We do not share or transfer such non-personally identifiable
information with any affiliates or partners.
If you decide to register and join the Natrol Nutrition Club, Natrol will request certain information, such as your age
group, gender, income group and zip code as part of the registration process. This information is stored on our servers.
Natrol does not marry this information to any personally identifiable information but we may disclose information as
We may disclose your information if required to do so by law, court order or as required by other legal or governmental
entities. Or, Natrol may disclose user information in special cases when we have reason to believe that disclosing this
information is necessary to identify, contact or bring legal action against someone who may be causing injury to or
interference (either intentionally or unintentionally) with Natrol’s rights or property, other visitors, or anyone else that
could be harmed by such activities.
You should be aware that our Site is not intended for or designed to attract individuals under the age of 18. We do not
collect personally identifiable information from any person we actually know is an individual under the age of 18.
Areas of our Site that collect your information use industry standard secure socket layer encryption (SSL); however,
to take advantage of this, your browser must support encryption protection. To make sure you have the latest security
features on your browser, we advise you to download and install the latest version of your favorite browser – Microsoft
Internet Explorer or Netscape Communicator. While we make every effort to protect your personal information, keep in
mind that no system can be guaranteed.
Links To Other Sites
Natrol is not responsible for the content or practices of third party websites that may be linked to our Site.
These links are purely for informational purposes only. Our Site may also be linked to websites operated by other
companies. Visitors to these websites should refer to each websites’ respective privacy policies and practices.
Some of the content that members may view through our products may contain links to other websites. Please note that
when you click on these linked sites you are clicking onto another website, and that linked website may collect personally
identifiable information about you. We do not control the collection or use of such information and the practices of those
advertisers and websites are not covered by this Privacy Statement. Accordingly, we do not endorse, approve or hold
We encourage you to obtain and read the privacy statements of these linked websites as they may differ from ours.
Again, these links are purely for informational purposes only and Natrol does not approve, endorse or control any
such other site’s content and/or practices or policies.
We reserve the right to share your information to respond to duly authorized information requests of governmental
authorities, or where required by law, including the acts of terrorism.
Your Acceptance Of These Terms/Policy Updates
By using our Site, you indicate your acceptance of the Natrol Privacy Statement. If you do not agree to this Statement,
please do not use our Site. Natrol reserves the right to modify, alter or otherwise update this Statement at any time,
so visitors are encouraged to review this Statement from time to time. Your continued use of our Site following the
posting of changes to these terms will mean you accept those changes.
If you have any questions about this Privacy Statement, the practices of our Site,
or your dealings with our Site, you can contact email@example.com.
Remember, personal information provided by you via general e-mail inquiries to Natrol, such as your e-mail address,
is used to respond to your inquires in the ordinary course of business and is not shared with third parties; however,
we may send you invitations to join our database.
If you wish to be removed from our database, please let us know by sending an e-mail
notification to firstname.lastname@example.org
and advise us that you would like to unsubscribe.
Please note that you may continue to receive materials while we are updating our
To view educational material on consumer privacy, please see
Last updated January 10, 2011.